Privacy Policy

Last updated: January 15, 2026

This Privacy Policy describes how DripJobs, Inc. ("Company," "we," "us," or "our") collects, uses, shares, and protects your personal information when you use our customer relationship management (CRM) platform and related services (collectively, the "Service"). This policy applies to all users of our website (www.dripjobs.com), mobile applications, and any other services we provide.

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our practices, please do not use our Service.

Privacy at a Glance

Data We Collect

‍Contact info, account data, usage data, customer data you input, and device information

‍How We Use It

‍Service delivery, account management, communications, analytics, and legal compliance

‍Who We Share With

‍Service providers, payment processors, and as required by law. We do not sell your personal data.

‍Your Rights

‍Access, correct, delete, port your data, and opt-out of marketing

‍Contact Us

admin@dripjobs.com | 3101 SW 34th Ave, Ocala, FL 34474

1. Information We Collect

1.1 Information You Provide Directly

When you create an account, use our services, or communicate with us, you may provide:

Account Information: Name, email address, phone number, company name, billing address, and password
Customer Data: Information about your customers that you input into our CRM, including names, contact details, job history, notes, and communications
Payment Information: Credit card details and billing information (processed securely by our payment provider, Stripe)
Communications: Messages you send us, support tickets, and feedback
Profile Information: Business details, service areas, team member information, and preferences

1.2 Information Collected Automatically

When you access our Service, we automatically collect:

Usage Data: Pages visited, features used, time spent, click patterns, and interaction data
Device Information: IP address, browser type and version, operating system, device identifiers, and screen resolution
Location Data: Approximate location based on IP address (we do not collect precise GPS location)
Log Data: Access times, error logs, and referring URLs

1.3 Information from Third Parties

We may receive information from:

Integration Partners: Data from services you connect to DripJobs (e.g., email providers, calendar apps)
Analytics Providers: Aggregated analytics data about Service usage
Business Partners: Lead information if you participate in partner programs

2. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and gather information about usage patterns.

2.1 Types of Cookies We Use

Essential Cookies: Required for the Service to function properly, including authentication and security features
Functional Cookies: Remember your preferences and settings to provide a personalized experience
Analytics Cookies: Help us understand how users interact with our Service to improve functionality
Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness

2.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may limit your ability to use some features of our Service. Most browsers allow you to refuse all cookies, delete existing cookies, or be notified when a cookie is set.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery

Provide, maintain, and improve our CRM platform
Process transactions and send related information
Enable features like automated drip campaigns, job costing, and scheduling
Provide customer support and respond to inquiries

3.2 Communications

Send service announcements, updates, and security alerts
Provide promotional materials and newsletters (with your consent)
Respond to your comments, questions, and requests

3.3 Analytics and Improvement

Analyze usage patterns to improve features and user experience
Develop new products, services, and features
Conduct research and analysis for business planning

3.4 Security and Compliance

Detect, prevent, and address technical issues and security threats
Protect against fraudulent, unauthorized, or illegal activity
Comply with legal obligations and enforce our terms

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party companies who perform services on our behalf, including:

Stripe: Payment processing (PCI-DSS compliant)
Google Analytics: Usage analytics and reporting
Amazon Web Services: Cloud hosting and data storage
Email service providers: Transactional and marketing emails

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

4.2 Business Transfers

If DripJobs is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

4.4 With Your Consent

We may share your information for other purposes when you have given us your explicit consent to do so.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

Customer data that you input into the CRM (your clients' information) will be deleted upon account termination unless you export it beforehand. We recommend exporting your data before canceling your subscription.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption: All data is encrypted in transit (TLS 1.2+) and at rest (AES-256)
Access Controls: Role-based access with multi-factor authentication for administrative functions
Infrastructure Security: Hosted on secure, SOC 2 compliant cloud infrastructure
Regular Audits: Periodic security assessments and vulnerability testing
Employee Training: Regular security awareness training for all team members

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly notifying affected users and authorities in the event of a data breach as required by applicable law.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to request a copy of the personal information we hold about you. You can access much of your information directly through your account dashboard. For a complete data export, contact us at privacy@dripjobs.com.

7.2 Correction

You can update or correct your account information at any time through your account settings. If you believe any information we hold is inaccurate, please contact us.

7.3 Deletion

You can request deletion of your personal information by contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.

7.4 Marketing Opt-Out

You can opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by updating your preferences in your account settings. Note that you will continue to receive transactional communications related to your account.

7.5 Do Not Track

Our Service does not currently respond to "Do Not Track" browser signals. However, you can manage cookies and tracking through your browser settings as described in Section 2.

8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

8.1 Right to Know

You have the right to request information about the categories and specific pieces of personal information we have collected, the sources of that information, our business purposes for collecting it, and the categories of third parties with whom we share it.

8.2 Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

8.3 Right to Correct

You have the right to request correction of inaccurate personal information.

8.4 Right to Opt-Out of Sale/Sharing

We do not sell your personal information or share it for cross-context behavioral advertising. If this changes, we will provide a clear opt-out mechanism.

8.5 Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights.

8.6 Categories of Information

In the past 12 months, we have collected the following categories of personal information: identifiers (name, email, phone), commercial information (transaction history), internet activity (usage data), and professional information (business details). We collect this information for the business purposes described in Section 3.

8.7 Exercising Your Rights

To exercise your California privacy rights, submit a request to privacy@dripjobs.com or call us at (352) 555-0100. We will verify your identity before processing your request. You may designate an authorized agent to make a request on your behalf.

9. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

9.1 Legal Basis for Processing

We process your personal data based on one or more of the following legal bases:

Contract: Processing necessary to perform our contract with you
Legitimate Interests: Processing for our legitimate business interests, such as improving our services
Consent: Where you have given us consent for specific processing
Legal Obligation: Processing required to comply with applicable laws

9.2 Your Rights

In addition to the rights described in Section 7, you have the right to:

Object to processing based on legitimate interests
Restrict processing in certain circumstances
Withdraw consent at any time (where processing is based on consent)
Lodge a complaint with your local data protection authority

9.3 International Transfers

Your personal data may be transferred to and processed in the United States, where our servers are located. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission, to protect your data when transferred internationally.

9.4 Data Controller

DripJobs, Inc. is the data controller for your personal information. For GDPR inquiries, contact our Data Protection Officer at dpo@dripjobs.com.

10. Children's Privacy

Our Service is designed for business users and is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@dripjobs.com.

11. Third-Party Links and Services

Our Service may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our platform.

When you connect third-party integrations to DripJobs (such as email providers or calendar services), those services' privacy policies govern their handling of your data. We only access the data necessary to provide the integration functionality you have requested.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

Update the "Last Updated" date at the top of this policy
Notify you via email or a prominent notice within the Service
Where required by law, obtain your consent to material changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Service after any changes indicates your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

DripJobs, Inc.
3101 SW 34th Ave
Ocala, FL 34474
United States

General Inquiries: admin@dripjobs.com
Data Protection Officer: admin@dripjobs.com
Website: www.dripjobs.com/privacy-policy

For EU/EEA residents: If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection supervisory authority.

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